IELTS General Training Reading · Practice test

    Queensmead: IELTS General Training Reading practice test

    Evening classes and a hospital appointment, a workplace pension and a uniform policy, and what happened to the British seaside.

    • General Training
    • 3 passages
    • 40 questions
    • 60 minutes
    Sit this test on the clock

    Section 1 · Questions 1–14

    Courses and appointments

    You should spend about 20 minutes on Questions 1–14, which are based on Reading Section 1 below.

    Queensmead Adult Education: autumn courses

    AConversational Italian, Stage 1

    Mondays 18.30 to 20.30, twelve weeks, £130. No previous knowledge is assumed and the class is taught almost entirely in Italian from the third week onwards. The course book costs £16 and is purchased at the first session; it is not covered by the fee. Numbers are limited to fourteen so that everybody speaks in every class.

    BIntroduction to Bookkeeping

    Tuesdays 18.00 to 21.00, ten weeks, £220. The fee includes entry to the external examination held in January, which would otherwise cost £45. You will need a laptop for each session; a small number are available to borrow for the evening, but this must be requested when you enrol rather than on the night.

    CUpholstery

    Wednesdays 13.00 to 16.00, eight weeks, £185. Bring a small chair or stool of your own to work on. The tutor holds a free open evening on 3 September at which she will look at your piece and say whether it is suitable for a first course. Fabric, webbing and tacks are charged separately at what they cost us.

    DBritish Sign Language, Level 1

    Thursdays 18.30 to 20.30, twenty weeks across two terms, £260, which may be paid in two instalments in September and January. Students must attend at least eighty per cent of sessions in order to be entered for the assessment at the end. Deaf tutors teach all levels of this course.

    ECreative Writing

    Saturdays 10.00 to 13.00, six weeks, £95. The course is open to everyone and no writing needs to be submitted in advance. It has been oversubscribed in each of the last three years, and where there are more applicants than places the group is chosen by drawing lots. Everybody who applies is told the outcome by 10 September.

    FBasic Car Maintenance

    Fridays 18.00 to 20.00, six weeks, £80. Please note that this course is taught at the Queensmead Motor Centre on Fairfield Road and not at the main building. Overalls and gloves are provided, but steel toe-capped boots must be your own and you will not be admitted to the workshop without them. Eight places only.

    Attending the outpatient clinic: information for patients

    On the day

    Please bring your appointment letter, a complete list of the medicines you take, including anything you have bought yourself without a prescription, and your glasses if you wear them. Arrive fifteen minutes before your appointment time and check in at the touchscreen in the main foyer. If the screen cannot find your details, go to the reception desk rather than waiting to be called.

    Changing your appointment

    If you cannot attend, telephone us at least two working days beforehand so that the slot can be offered to somebody else. A patient who misses two appointments without notice will be referred back to their own doctor, and a fresh referral will be needed before another appointment can be made.

    Getting here and parking

    The hospital car park charges £1.50 an hour, with the first twenty minutes free of charge. Patients attending frequently over a long period may apply for a reduced rate at the cashier's office, taking an appointment letter with them; this is not applied automatically. The 12 and 12A buses stop directly outside the main entrance every fifteen minutes.

    Coming with someone

    One person may accompany you into the consultation, and more than one only where this has been agreed in advance with the clinic. Please do not bring children under twelve to an appointment unless the child is the patient, as there is no supervision in the waiting area and they cannot be left there while you are seen.

    Interpreters and additional support

    An interpreter, including a British Sign Language interpreter, is arranged at no cost to you if you tell us at least five working days in advance. Assistance dogs are welcome throughout the department. A quiet room away from the main waiting area is available on request for anyone who finds a busy space difficult.

    Test results

    Most results are sent to your own doctor within two weeks, and we will contact you directly only if something needs to be discussed sooner. Please do not telephone the clinic for results: the staff who answer the telephone are not able to see them and will only be able to ask you to speak to your doctor.

    Questions 1–14

    Questions 1–7

    The prospectus lists six courses, A–F. For which course are the following statements true? NB You may use any letter more than once.

    Paragraphs A–F

    NB You may use any letter more than once.

    1. 1It is taught somewhere other than the main building.
    2. 2Places are decided by chance when there is too much demand.
    3. 3The fee covers the cost of an examination.
    4. 4Students must bring an object of their own to work on.
    5. 5A minimum level of attendance is required.
    6. 6Equipment can be borrowed if asked for at the time of enrolling.
    7. 7A book has to be bought in addition to the fee.

    Questions 8–14

    Look at the information for outpatients. Do the following statements agree with the information given in the text?

    TRUE
    if the statement agrees with the information
    FALSE
    if the statement contradicts the information
    NOT GIVEN
    if there is no information on this
    1. 8Patients should bring details of medicines bought without a prescription.
    2. 9An appointment can be cancelled by telephone on the same day.
    3. 10Parking is free for the first twenty minutes.
    4. 11Patients attending often may ask for a lower parking charge.
    5. 12Children in the waiting area are the commonest cause of appointments running late.
    6. 13A quieter room can be provided for patients who ask.
    7. 14The staff who answer the clinic telephone can see patients' test results.

    Section 2 · Questions 15–27

    Your pension and what to wear

    You should spend about 20 minutes on Questions 15–27, which are based on Reading Section 2 below.

    The company pension scheme: a guide for employees

    How the scheme works

    This is a defined contribution scheme, which means that what you eventually receive depends on what has been paid in and how the investments have performed, rather than on a formula based on your salary. You contribute five per cent of your qualifying earnings and the company contributes eight per cent, rising to ten per cent once you have completed five years of service. You may pay in more than five per cent at any time, although the company contribution does not increase if you do.

    Joining and opting out

    You are enrolled automatically from your first pay date; nothing needs to be signed. If you decide the scheme is not for you, you may opt out within one month of enrolment and everything deducted will be refunded with your next salary. Opting out after that point stops future contributions but leaves what has already been paid invested until you reach retirement.

    Where the money is invested

    Contributions go into the default fund unless you choose otherwise. The default has been selected for members who do not wish to make investment decisions, and it moves gradually into lower-risk assets over the ten years before the retirement date you have given us. Eleven other funds are available, and you may switch between them twice a year without charge.

    What it costs

    An annual management charge of 0.35 per cent of the value of your pot is taken, deducted in monthly instalments rather than as a single sum. There is no charge for making contributions, none for transferring another pension into the scheme, and none for the first two switches between funds in any year.

    Tax

    Contributions attract tax relief at your marginal rate, which is applied automatically through payroll. There is an annual limit on the total that may be paid into all of your pensions with tax relief, and a tax charge applies above it. Monitoring this is your responsibility rather than ours, and it matters particularly if you hold a pension from a previous employer.

    If you leave

    The pot belongs to you and is unaffected by leaving the company. You may leave it where it is, move it into a new employer's scheme, or transfer it to a personal pension. It cannot be taken as cash before the minimum pension age set by law, with one exception: where a member is in serious ill health, early access may be permitted on production of medical evidence.

    Uniform and dress code policy

    A

    This policy applies to every employee in a customer-facing role and to anybody at all who enters the workshop or the yard, whatever their usual job and however briefly. It applies equally to agency staff and to contractors working on our premises for more than one day, who are issued with uniform on the same basis while they are with us.

    B

    Each employee receives three tunics and two pairs of trousers a year, replaced on request where items have worn out in normal use. A fleece and a waterproof jacket are issued once at the start and replaced when they fail rather than annually. Safety footwear is provided to a value of £70 a year, either from the catalogue or purchased yourself and claimed through expenses with a receipt.

    C

    Tunics and trousers are laundered by the company: leave them in the racks at the depot and collect clean items from the same place. Please do not wash uniform at home. The fabric carries a flame-retardant treatment which domestic detergents degrade after a small number of washes, and an item that has been washed at home cannot be certified as compliant and must be replaced.

    D

    Uniform is worn while on duty and while travelling directly between home and work, and at no other time. It should not be worn in licensed premises at any point, including after a shift has ended. Name badges are worn visibly at all times in customer-facing roles; if a badge is lost, ask for a replacement the same day rather than working without one.

    E

    We accommodate headscarves, turbans, beards, and jewellery worn for religious reasons, and staff should not be asked to justify such items to a manager or a colleague. The only limits are those set by safety equipment that must form a seal against the face, and where such a limit genuinely applies the manager will find alternative work for the shift rather than require anybody to remove anything.

    F

    Employees who are not issued with uniform should dress appropriately for the work of the day, and we have deliberately not written a long list of requirements. What is not acceptable is clothing carrying slogans or advertising, open footwear anywhere that vehicles move, and any garment that cannot be worn safely in the vicinity of machinery. Beyond that, use your judgement.

    G

    Uniform remains the property of the company and is returned when you leave. Items that are not returned are charged for at a depreciated value rather than at the cost of replacement, and nothing at all is charged for an item that is more than three years old. Footwear bought by an employee and claimed through expenses is not returnable and is not charged for.

    Questions 15–27

    Questions 15–20

    Complete the notes below about the pension scheme.

    Choose NO MORE THAN TWO WORDS AND/OR A NUMBER from the text for each answer.

    The main points

    Contributions

    you pay 5 per cent; the company pays 8 per cent, rising to 15 per cent after five years

    Opting out

    contributions are refunded if you leave within 16 of being enrolled

    Investment

    money goes into the 17 fund unless you choose another
    funds may be switched 18 a year at no charge

    Charges

    an annual management charge of 19 of the value of the pot, taken monthly

    Leaving

    early access to the money is possible only in cases of serious 20

    Questions 21–27

    The uniform policy has seven sections, A–G. Choose the correct heading for each section from the list of headings below.

    List of Headings

    • iWho has to follow these rules
    • iiWhat you are given and how often
    • iiiWhy items must not be washed at home
    • ivWhen and where it may be worn
    • vMaking the rules fit the individual
    • viStaff who receive no uniform
    • viiGiving it back
    • viiiOrdering replacements through the website
    • ixThe history of the company's colours
    1. 21Paragraph A
    2. 22Paragraph B
    3. 23Paragraph C
    4. 24Paragraph D
    5. 25Paragraph E
    6. 26Paragraph F
    7. 27Paragraph G

    Section 3 · Questions 28–40

    The seaside town

    You should spend about 20 minutes on Questions 28–40, which are based on Reading Section 3 below.

    A Town Built for a Fortnight

    The British seaside resort was invented twice and left behind once. What is it for now?

    The seaside holiday began as a medical treatment. In the middle of the eighteenth century a physician in Sussex published a book recommending seawater, taken both externally and internally, for a long list of complaints, and the fashionable sick began arriving at a fishing village called Brighthelmstone to be immersed. The bathing machine, a hut on wheels that was rolled into the shallows so that the occupant could enter the water unseen, was equipment for a prescription rather than for a pleasure. Resorts were built around this business, with assembly rooms and lodging houses, and for about eighty years the seaside was a place one went to be cured.

    The second invention was the excursion train. From the 1840s railway companies discovered that a cheap return ticket on a Sunday could fill carriages that would otherwise be idle, and within twenty years working populations of the industrial towns were reaching the coast in numbers that alarmed the residents. Blackpool served Lancashire, Southend served the East End of London, Margate and Ramsgate served the rest, and a day at the sea became the first holiday that a factory worker could afford. What had been a health resort for a few hundred people became a mass destination for hundreds of thousands, and almost everything now regarded as traditional about the English seaside was built to serve that market.

    Paid holiday completed the transformation. Legislation passed in 1938 established the principle that a week away should be paid for, and though the war delayed its effect, the decade that followed was the high point of the British resort. Whole towns in the north closed for a week at a time as the mills shut, and the same families returned to the same boarding houses in the same week each year, a pattern regular enough that a landlady could plan a decade ahead.

    What that produced was an extraordinary quantity of building: something approaching a hundred piers, of which about half survive; winter gardens, ballrooms and theatres of a size a town of twenty thousand people would never otherwise support; miles of promenade; and street upon street of boarding houses designed for a season. All of it was sized for a summer population many times larger than the winter one, and all of it was sized for a market that had no obvious reason to disappear.

    It disappeared within fifteen years. From the early 1960s a package of flight, transfer and full board in Spain could be bought for less than a comparable fortnight at home, and it came with a guarantee the English coast has never been able to offer, which is sunshine. Cheap flights extended the effect in the 1990s. The resorts did not lose their visitors all at once, but they lost the fortnight, which was the part of the trade that paid for the buildings. What remained was the day trip and the weekend, which spends less, requires no accommodation and lasts three months of the year.

    The boarding houses then did what empty buildings do. Large properties, divided for occupancy and impossible to sell as family homes, became bedsits, and cheap bedsits in a town with no work attracted people with very little money, including many placed there from elsewhere by authorities with housing shortages of their own. This is the point at which the story stops being about holidays. A seaside town has three structural problems that have nothing to do with nostalgia: its employment is seasonal and low-paid; it sits at the end of a transport line with half of its natural catchment under water; and it has a large stock of cheap, subdivided housing. Any inland town with those three features would be in the same position.

    Some things have worked, and the evidence about them is worth reading carefully. Several resorts have invested in galleries and cultural venues, and in the best-documented cases visitor numbers, business start-ups and property values have all risen. Whether the gains reached the existing population is contested, and in at least one much-cited case the answer appears to be that they reached some of it. The growth of the short domestic break has helped, as has the arrival of people who can work remotely and who find a large house near a fast train line considerably cheaper by the sea than inland. None of these is a restoration of the old trade. They are different trades occupying the same buildings.

    The honest conclusion is that a seaside resort is a town built at scale for a market that ended, which is an unusual predicament but not a mysterious one. Pit villages and mill towns faced the same thing and are not generally discussed in terms of faded glamour. What the seaside has, which those places largely do not, is an inheritance of buildings that people still want to look at and a location that people still want to be in, and a plan that begins from those two facts has a reasonable chance. A plan that begins from the summer of 1955 does not.

    Questions 28–40

    Questions 28–31

    Choose the correct letter, A, B, C or D.

    1. 28What was the original purpose of the bathing machine?
      • ATo carry luggage across the beach.
      • BTo keep bathers warm in cold water.
      • CTo allow people to bathe in private as part of a treatment.
      • DTo teach visitors how to swim.
    2. 29Why did railway companies begin running cheap excursions?
      • AThey wanted to fill carriages that would otherwise be empty.
      • BThe resorts paid them to bring visitors.
      • CThey were required to do so by law.
      • DFreight traffic had declined sharply.
    3. 30According to the writer, what did the resorts lose to foreign package holidays?
      • AThe right to call themselves resorts.
      • BAll of their visitors within a few years.
      • CTheir railway connections.
      • DThe long stay that paid for their buildings.
    4. 31What point does the writer make about the three structural problems?
      • AThey apply only to towns on the coast.
      • BThey would affect any town that had them.
      • CThey have been solved in most resorts.
      • DThey were caused by cultural investment.

    Questions 32–36

    Answer the questions below.

    Choose NO MORE THAN TWO WORDS AND/OR A NUMBER from the text for each answer.

    1. 32What did a physician in Sussex recommend for a range of complaints?
    2. 33In which year was the legislation on paid holidays passed?
    3. 34Roughly what proportion of the piers built in Britain still stand?
    4. 35What guarantee could Spanish holidays offer that the English coast could not?
    5. 36What did large seaside properties become once they could not be sold as family homes?

    Questions 37–40

    Complete the summary below.

    Choose NO MORE THAN TWO WORDS from the text for each answer.

    The writer's conclusion

    For the writer, a resort is simply a town built on a large scale for a 37 that came to an end, which is an unusual situation rather than a mysterious one; mining villages and mill towns met the same fate without being described in terms of lost glamour. What the coast still possesses is a stock of 38 that people want to look at and a position people want to occupy. A plan that starts from those two advantages may well succeed. A plan that starts from the 39 of 1955 will not. The newer trades, including domestic short breaks and 40 work, are not the old business returning but different businesses using the same premises.

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