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Privacy Policy

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Privacy Policy

Your privacy and data security are our top priorities

GDPR Compliant
Last updated: January 15, 2024
1. Information We Collect

Personal Information

  • Name and email address (when you create an account)
  • Profile information you choose to provide
  • Communication preferences and settings

Speech and Audio Data

  • Voice recordings during speaking tests (processed and deleted after analysis)
  • Speech patterns and pronunciation data for assessment
  • Test responses and performance metrics

Technical Information

  • Device information and browser type
  • IP address and general location data
  • Usage patterns and interaction data
2. How We Use Your Information

Service Provision

  • Provide AI-powered language speaking assessments
  • Generate personalized feedback and scoring
  • Track your progress and improvement over time
  • Maintain and improve our AI models

Communication

  • Send important service updates and notifications
  • Respond to your inquiries and support requests
  • Provide educational content (with your consent)

Legal Basis (GDPR)

  • Contract performance: Providing our services
  • Legitimate interest: Service improvement and security
  • Consent: Marketing communications and optional features
3. Data Security & Protection

Security Measures

  • End-to-end encryption for all voice recordings
  • Secure data transmission using TLS 1.3
  • Regular security audits and penetration testing
  • Access controls and employee training

Data Retention

  • Voice recordings: Processed immediately and deleted within 24 hours
  • Test results: Retained for your progress tracking (deletable by you)
  • Account data: Retained while your account is active
  • Anonymized analytics: May be retained for service improvement
4. Data Sharing & Third Parties

🛡️ We do not sell, rent, or share your personal data with third parties for marketing purposes.

Limited Sharing Scenarios

  • Service Providers: Trusted partners who help us operate our service (under strict data processing agreements)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger or acquisition (with notice to users)
5. Your Rights (GDPR & Privacy Laws)
Right to Access

Request a copy of your personal data

Right to Rectification

Correct inaccurate personal data

Right to Erasure

Request deletion of your data

Data Portability

Export your data in a portable format

Exercise Your Rights: Contact us at [email protected] or use your account settings to manage your data preferences.

6. International Data Transfers

SpeakMetry operates globally. Your data may be transferred to and processed in countries other than your own. We ensure adequate protection through:

  • Standard Contractual Clauses (SCCs) approved by the European Commission
  • Adequacy decisions for certain countries
  • Additional safeguards where required
7. Cookies & Tracking

Essential Cookies

Required for basic site functionality and security.

Analytics Cookies

Help us understand how you use our service (with your consent).

Preference Cookies

Remember your settings and preferences.

You can manage cookie preferences in your browser settings or through our cookie consent banner.

8. Children's Privacy

SpeakMetry is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

For users aged 13-18, we recommend parental guidance and consent before using our services.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by:

  • Email notification to registered users
  • Prominent notice on our website
  • In-app notifications

Your continued use of SpeakMetry after changes become effective constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this privacy policy or our data practices, please contact us:

Email: [email protected]

Data Protection Officer: [email protected]

Address: 123 Language Learning Ave, Tech City, TC 12345

EU Representative: For EU residents, you may also contact our EU representative at [email protected]